Our latest letters
We would like to recommend Rod, Rhea and Ryan Hayes to anyone looking for a realtor, we have been extremely happy with their services.
We chose them from their online advertising and website, we wanted someone local and with experience in the Port Coquitlam real estate market and that is exactly what we got. From the first meeting with Rod and Rhea we felt they knew how to market and used every available resource to market our home and we were consulted every step of the way, we never felt pressured to lower the price or anything else for that matter.
Probably where they excel the most is their communication with their clients, we were always informed of any changes promptly and never waited more than 5 min for a response to an email or text. We always felt our questions were answered honestly whether we liked the answer or not.
It has truly been a pleasure dealing with all three of the Hayes’
Kirsten & Uffe Nielsen
What to expect when working with Rod & Rhea?
Communication which is second to none; incredible customer service and tremendous support throughout all aspects of the process of searching for and purchasing a new home.
Their knowledge, experience, accessibility, work ethic and genuine wish to match you with a home that fits your needs is truly a gift! Even their recommendations for a Home Inspector and Real Estate Lawyer were top notch!
We highly recommend Rod & Rhea for your realty needs – and we are so very grateful for their invaluable assistance with our recent home purchase!
Rod and Rhea sold my son's home in 6 days earlier this month so I knew they would do a great job finding a condo to buy for myself. They exceeded my expectations. Great professional and friendly service. I found the right place on the 1st day of viewings with Rod.
I didn't have experience with Strata properties; Rod answered my endless questions quickly and efficiently via phone calls, text and email. Rhea organized the Strata Council minutes, providing them to me electronically and they reviewed all of the minutes, then compiled a list of issues and possible concerns to discuss with me. This service was invaluable to me. Rod was an excellent negotiator, his advice was solid and I purchased my condo for less than the asking price, surprising during the buying/selling frenzy this December resulting from the new mortgage rules taking effect January 1st.
I also used professionals recommended on Rod and Rhea's website for my home inspection and mortgage. Both provided excellent service and were friendly and clearly interested in doing their best for Rod’s clients.
At the same time as I was buying a condo, my grandson also was purchasing a new home. Rod and Rhea did double duty for us and found us both a new home within days of starting our searches. I would not hesitate to recommend Rod and Rhea to anyone needing to buy or sell a home.
Dawn Jackson, Port Coquitlam
It was great working with Rod and Rhea. They were very responsive and I felt like I was their only client. They gave us informed advice and helped us secure the house we wanted in a competitive market. They explained everything to us and got us viewings quickly. It was great to have not just 1 agent but 2 agents on hand to help us. If you're wondering whether to call them or not-don't hesitate!
We were looking for an Agent that knew the Maple Ridge area and Rod and Rhea were recommended to us by our friend who is also an Agent. We emailed and spoke to Rod about our wish list. Rod didn't waste our time with viewing homes that didn't meet our criteria. In fact, he only showed us 3 homes and we found exactly what we wanted. Their advice is solid and our interests were well looked after in negotiations. I would not hesitate to recommend them to anyone.
Susan Wandell, New West
I would highly recommend Rod and Rhea! The service was spectacular. We sold above asking price within 3 weeks! I found them to be extremely knowledgeable and professional, as well as friendly and down to earth. A pleasure to deal with. Thank-you Rod and Rhea Hayes!
Hi Rod and Rhea:
We would also like to thank you for all your help in our condo purchase.
You were both very professional and knowledgeable; all our questions were (patiently) answered and we felt we received frank but wise advice at a number of key places in the process.
You were available virtually 24/7 during the key stages of our successful offer – this was also very much appreciated.
Randy & Diane Alex
We found Rod and Rhea very nice, easy to talk to people. We were impressed with their very thorough and knowledgeable way of doing things. They were very prompt in responding to our phone calls, messages and emails.
In just three weeks, we met with them, listed, sold in one day and purchased a new home in Chilliwack. They were very helpful in negotiating the sale of our place and in the negotiations for our new townhouse.
We would not hesitate to recommend them to anyone as they give such top notch service-- could not be better!
Thanks so much.
Anna_Marie Pollock, Mary Hill
_______________________________________________________________________________________________________________________________Rod and Rhea have exceeded our expectations when it came to selling our townhouse and purchasing our new home. They are always quick to answer any questions or concerns at any time of the day.They clearly put their clients first and are very passionate and extremely knowledgeable in their field. We will definitely be using them in the future and would strongly recommend them to family and friends.
Natalie & Jordan D'Alessandro BC Sheriff Services
_______________________________________________________________________________________________________________________________We used Rod and Rhea for the sale of our townhouse and the purchase of our house. They were very accommodating with our work schedule and our young family. They represented our interests well and we would recommend them to all our friends and family.
Scott Malone, Coquitlam Fire Department
Simply the best! These guys are head and shoulders above their competitors. They are professional, service driven and so easy to work with. They went beyond our expectations and produced an amazing result. Thanks guys for helping us make a dream come true.
We chose Rod and Rhea to sell our home of 33 years as we have seen many of their signs all over Mary Hill for many years and they were sold in a short space of time. They walked us through what we should do as far as getting the house ready for sale. We were motivated to sell mainly due to health reasons and wanted a quick sale.
The house sold in one month due to good exposure By Rod & Rhea. They also helped out with moving boxes. We wanted to downsize to a condo in White Rock and Rhea did a lot of research to help us find the condo we wanted. The paperwork was handled expertly as well. Thanks a lot!
D & D Rennick, Eastern Drive, Mary Hill
_______________________________________________________________________________________________________________________________If you are looking to buy or sell your home, Rod and Rhea are the perfect choice. They helped us seven years ago to buy our Citadel home, so it was an easy choice to rely on their professional services again to sell it and help us purchase our next home. Through their network of connections, we had people viewing our home the same day it was listed. The package they built for marketing our home was first class and helped our home sell quickly and over asking price. I would highly recommend using Rod and Rhea. Huge thank you to you both. We'll miss living in PoCo.
Nigel & Michelle Lark, Citadel Heights
This past spring we listed our house with Rod and Rhea. It was a awesome experience made very easy by these two. We will definitely use them when we are ready to sell the next house.
J & J Devries, Western Drive _______________________________________________________________________________________________________________________________
Rod and Rhea really did go above and beyond in helping us with the quick sale of our home. We moved our timeline up by a few months and they were both very accommodating, professional and knowledgeable.Thank you, it was a pleasure working with you.
Dianne and Barry Boucher
_______________________________________________________________________________________________________________________________Last fall we were faced with an ageing parent and a house that required an overwhelming amount of TLC. Living in the Okanagan we knew with travel back and forth and no contacts in the Lower Mainland we were faced with the daunting task to find reliable help. Rod and Rhea facilitated our every need through this process, provided invaluable guidance and contacts for needed repairs to bring this house to market and have it sold quickly at the right price. It was most certainly a pleasure working with these professionals. We cannot thank you enough Rod and Rhea !
Larry Egan Oughton Drive, Mary Hill.
Rod and Rhea helped us with purchasing our first home. Feeling completely overwhelmed at times, both of them were able to answer any of our questions, keep us updated and walk us through each step that we needed to take. Ultimately, turning each experience into a positive one. Rhea treated each walk-thru or offer as if we were family and would routinely point out items of concerns and alert us to things we may want to be cautious about; not something you get from individuals looking to make a quick buy/sell.
Their patience that they had dealing with two clueless individuals new to the home buyers process was incredible and should the time come again where we need to sell and buy, they will most certainly be our first phone call!
Blair B. Pitt Meadows
After interviewing 3 realtors I enlisted Rod & Rhea to sell my home in March. They worked with me on the asking price which was considerably higher than the suggestions made by the other realtors. The home sold the first day of showing at near the asking price. If that wasn't good enough They gave me a referral to an excellent Kelowna realtor where I was moving and supplied me with boxes and packing materials. My move was a huge undertaking and they really helped me a lot even after they sold my house. I would highly recommend them!
Wayne M. Citadel Heights
Rod and Rhea went above and beyond to ensure all of our questions were answered and as very inexperienced sellers there were a lot! They were very patient and ensured we felt comfortable with all decisions that were made. Rod was only a quick text or phone call away and was very efficient with answering any communications. Thank you again for your guidance and support through the process of selling our home!
2183 Western Drive
Rod and Rhea are professional with a wealth of expertise, and by the time the process was through, we felt as if we had gained friendship as well. Their service was through both buying and selling. Our home was marketed the best it could be and we appreciated very much the quick sale and excellent price as a result. They were patient as we viewed many homes over a long period of time and they celebrated with us when we finally found the one that would be our new home.
Their calm demeanor helped keep the experience positive without the stress that such a big change could have brought on. We would recommend them to anyone and will definitely call them when it is tome to move again.
David & Sandy Edgecombe
Burnaby Fire Department
Mary Hill to Citadel Heights
To Rod and Rhea,
Many thanks for helping me through the maze of buying and selling. I'm getting nicely settled and I'm very happy with all the decisions made, with your kind help.
2115 Audrey Drive
Rod & Rhea,
We are so grateful for the this home which fits us so well! That you managed to locate it always still amazes us!! Your commitment, professionalism, and extra help in selling our home was deeply appreciated - how smoothly everything went. We are so thankful.
Rodger & Doreen Dotzler
1535 Eastern Drive
Dear Rod and Rhea
We cannot thank you enough for everything you did to make the move to our dream home possible, within a time frame we thought impossible. You two work like a well oiled machine designed to make things happen. We were blown away every step of the way by your knowledge, work ethic and thoughtfulness. Your initial market evaluation was informative and accurate. The photos taken to showcase our home were excellent and then to be presented with a keepsake album was such a nice touch. We had found our new dream home and had a limited time to sell our house or risk losing the deal. We could not believe that within days of signing the listing agreement Rod was there to put a sold sticker on the sign and drop off a collection of boxes and packing supplies. Three weeks later we were unpacking those boxes in our new home. We could go on and on, and we do, every time we tell the story of how we listed our house, found our new home, sold our house and began living our dream all within one month. Wow and thank you, we are still pinching ourselves. We are so lucky to have enlisted your help.
Lance and Dawn Terrillon
1981 Rodger Avenue
PS Thank you so much for the very thoughtful housewarming gift, another example of how you truly listen to what your clients have to say
Rod and Rhea, I want to take this opportunity to thank you for working with us to realise the successful sale of our house! You advised us in our efforts to update a home we lived in for 20 years and put together a social media marketing plan that covered every possible avenue of exposure. Your YouTube video was not only particularly effective, but I know we'll be back to view it nostalgically for many years to come. I credit your hard work and willingness to work with us in getting a sale that satisfied our requirements and our timelines.
Thank you both so much!
Beric & Karen Mass
1482 Columbia Avenue
_______________________________________________________________________________________________________________________________Hi Rod and Rhea:
We chose Rod & Rhea to sell our home because we had utmost confidence in their abilities to market and sell our home at the highest price possible. They have a lot of experience in real estate and are very professional and took fabulous photos of our home. They are also not pushy and guided us in the process of pricing our home and negotiating our sale for the best outcome for us. Our house sold in 1 day and only $3,000 below asking price!!! What more could you ask for?
Kent & Joan Hannestad
1937 Campbell Avenue
ps....and thank you very much to you both!!!
"Thank you again too for all your efforts on our part...your professionalism, attitude and initiative were outstanding and we would highly recommend you to anyone looking for realtors in the future!"
Dear Rod & Rhea
Re: Sale of Our Home
Now that we are settled into our new home Valerie and I wanted to once again thank both of you for all that you did to ensure that the selling of our home went so smoothly, which is so important when there are so many other pressures that come with moving and relocating to another city.
What impressed Valerie and I the most was that while we had met on a few occasions previously over the years at some of our children's events, you did not assume for a minute that you would be given the business. You explained the process and marketing guidelines that you follow to maximize exposure of the house to reduce the time that it takes for the sale to be completed
Your years of selling on Mary Hill also gave you a huge advantage over the other realtors that wanted our business in that you had intimate knowledge of almost every home that was currently on the market along with the advantages and disadvantages that they had compared to ours. This allowed you to accurately reflect a selling price that was very close to what our house actually sold for. In fact another relater that wanted our business spent more time talking about the disadvantages of our house and placed little value on all of the work that had been done to it. He suggested listing the house $60,000 below what you had suggested.
Valerie and I also appreciated the up to date communication and guidance that we received throughout the entire sales process.
Ralph & Valerie Wettstein
P.S. Thanks for sending us the pictures that you took and used for selling our home. Very thoughtful and much appreciated.
Dear Rod and Rhea:
Thank you for making the sale of our house such a pleasant experience. You were both a delight to work with and we appreciated everything you did.
The stager provided much needed guidance and the house looked fabulous after we followed their direction.
Thank you for all your hard work, helping us with the chainsaw, prepping the front of the house, and so many additional things.
We both felt that you went over and above, I have talked to other people who are in the process of selling their home, and no one has experienced anything near to what you provided for us.
We wish you both well and will be recommending you to friends and acquaintances.
Thank you again.
Kym and Kelly Johnson
"...Rod and Rhea live in our area and made a habit of dropping by every six months or so to provide an update on the local real estate market. There was no sales pressure, just an informative "chat", providing straight forward, intelligent, information on the current market."
"...We would recommend Rod and Rhea to anyone wishing to buy or sell a home. We feel confident that they will take the time to research your market, will consider your wants and needs, and do everything in their power to ensure you attain your goals. Next time we buy or sell, we will definitely give them a call!"